This program provides water debt relief in partnership with the City of Chicago’s Utility Billing Relief program (UBR) for qualifying Chicago residents.
To qualify your primary residence must be a SINGLE-FAMILY HOME
or TWO-FLAT connected to your City of Chicago utility bill. You must
also meet the income guidelines.
APPLY TODAY!
You can apply from the safety of your home at chicago.gov/UBR.
Start your application to see if your property qualifies. If you have
questions, please contact the City’s Utility Billing & Customer Service
Center at (312) 744-4426.
You receive:
50% rate reduction for your water, sewer, and water-sewer tax bills
No shut-off, penalties, or debt collection on City of Chicago utility billing debt.
Debt forgiveness after successfully completing one full year in the program.
To qualify your primary residence must be a single-family home or two-flat connected to your City of Chicago utility bill. You must also meet the new, expanded income guidelines.
Programe Information